Posted on Wednesday, May 4, 2022 12:16 PM

Mitel offers industry-leading unified communication solutions for businesses of all sizes. All of our voice solutions can be expanded into full, featu...

Posted on Thursday, October 14, 2021 6:47 AM

Key questions to ask before choosing your UCaaS provider UCaaS delivers long-term value as well as immediate benefits. But, when moving to a cloud ...

Posted on Tuesday, July 27, 2021 9:42 AM

Mitel has released some important information regarding new FCC requirements that affects your Multi-Line Telephone System. As you may know, in August...

Posted on Thursday, July 8, 2021 11:10 AM

Provided by Ring Central This report will explains how small businesses are managing a partially remote workforce and how to set up your small busi...

Posted on Tuesday, July 14, 2020 3:35 PM

A school emergency can arise any time, anywhere, impacting the lives of students, teachers, parents and staff. How do you respond to an unfolding s...

Posted on Wednesday, March 11, 2020 1:21 PM

Extreme Networks has provided this Buyers Guide which provides information, benefits and features on Cloud Networking. Download your copy today.

Posted on Wednesday, March 11, 2020 9:52 AM

Read this five-step primer to help you increase efficiency and productivity.

Posted on Monday, March 2, 2020 11:40 AM

Don’t feel overwhelmed on your search for a new phone system. Sticking to these seven steps will keep your search focused and strategic. As an e...

Posted on Monday, February 3, 2020 10:34 AM

Why your phone system is a great place to start!

Posted on Monday, June 18, 2018 9:49 AM

A successful unified communications (UC) deployment should streamline everyone's workflow, simplify IT operations and deliver a lowered total cost of ...

Posted on Tuesday, July 25, 2017 12:19 PM

So you’re considering public cloud for your business communications. You’re not alone! In fact, more and more businesses are turning to cl...

Posted on Friday, October 14, 2016 11:12 AM

The need for users to be productive on their mobile devices is driving organizations everywhere to look for ways to cost-effectively build and su...

Posted on Friday, October 14, 2016 10:58 AM

Basic real-time communication (RTC) and connectivity services are under pressure as the market demands richer, higher value services available on...

Posted on Thursday, August 25, 2016 12:05 PM

That’s the reality of doing business in today’s mobile world where every customer has your competitor a simple tap away on a smartphone. E...

Posted on Thursday, August 25, 2016 12:00 PM

The key to great service is being accessible to your clientele, no matter where you are. Today, contact center agents are not bound to the office; th...

Posted on Thursday, August 25, 2016 11:49 AM

We have narrowed down 10 critical reasons businesses choose a cloud-based solution for phone systems. From cost benefits to mobility, security and...

Posted on Tuesday, July 12, 2016 2:05 PM

Created by: Extreme Networks

Posted on Wednesday, January 27, 2016 3:28 PM

This document is intended to serve as guide to deploying Microsoft Lync on an Aruba Instant network. The Guide walks through the market dynamics influencing the change in the Unified Communications market, as well as GUI configuration fields in Instant to setup the network.

Posted on Wednesday, January 27, 2016 3:25 PM

Understanding the drivers behind the all-wireless work place is key to migrating away from hard-wired gear and toward a vision of full mobility.

Posted on Wednesday, January 27, 2016 3:22 PM

You may think you are running an efficient and cost effective contact center, but there is always room for improvement when it comes to the customer experience. Whether it’s gaining more insight into contact center operations so you can better manage your business, accurately staffing agents to the forecasted call volume or ensuring your contact center is a resilient and highly available business unit, you may be missing out on key contact center features that can help you better measure and manage your business. If you don’t have these 10 features in your contact center software, look for a solution that does.

Posted on Wednesday, January 27, 2016 3:17 PM

The anticipated growth of the UC market and increasing demand for advanced technology applications from workers means it is more important than ever for companies to embrace new ways of communicating and start benefiting from the changing nature of collaboration in the workplace.

Posted on Wednesday, January 27, 2016 3:14 PM

After years of being chained to the old ideas of office productivity, businesses are realizing that liberated employees are empowered employees. When you free people from the tethers of the office, amazing things start to happen: productivity rises, borders and barriers disappear, innovation replaces enervation, and the quality of work improves as employees’ quality of life improves.

Posted on Wednesday, January 27, 2016 3:11 PM

The Next Generation Model for Smarter Business

Today’s world of business is increasingly fast-paced, competitive, technology-led and global. Cultural, technological and physical elements are working together to drive a rapid pace of change like never before. From demand for more freedom in the way we work and the Bring Your Own Device (BYOD) trend, to technology innovationand the increasing adoption of new devices, platforms and applications, to the breaking down of international and regional barriers.

Posted on Wednesday, January 27, 2016 3:10 PM

A Step-by-Step approach to finding the best solution for your business.

Posted on Wednesday, January 27, 2016 3:08 PM

This document will provide background on EMRs, explore call recording as a logical and beneficial component of a healthcare provider’s electronic recordkeeping, discuss why traditional EMR implementation problems do not exist with call recording and demonstrate that regardless of an operation’s degree of EMR deployment, call recording can be added immediately to any office without interference or procedural disruption.

Posted on Wednesday, January 27, 2016 3:02 PM

This white paper will explore how call recording and voice documentation can have a near-immediate impact on the quality of service and rate of customer retention in businesses that conduct any portion of their operations via the telephone.

Posted on Wednesday, January 27, 2016 2:14 PM

Presented by: AVST

Posted on Saturday, January 2, 2016 3:20 PM

In business, as in baseball, communication and collaboration are critical to working like a team toward a common goal. Having the right equipment can be a big part of that. Chances are, you’ve already moved some of your business applications to the cloud, which will better prepare you for working communications into your cloud lineup. If you still haven’t unified your communications in the cloud, now might be the best time to act—before the competition gets a competitive edge.

Posted on Monday, November 24, 2014 2:12 PM

An objective look at the pros and Cons of each.

Posted on Monday, November 24, 2014 2:07 PM

Created by: Extreme Networks Guide to understanding and choosing a Wi-Fi Solution for Today's Mobile Worlds

Posted on Monday, November 24, 2014 1:59 PM

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