Deployed on more than 5,000 networks worldwide, Mitel Performance Analytics (MPA) software provides the tools to proactively detect and address service quality issues before your organization is impacted. This includes:

• performance monitoring
• fault management (alerts and testing tools)
• secure remote access
• detailed reporting
• system backup (not available on all products)

Since effective service quality management requires complete network visibility, Mitel Performance Analytics monitoring capabilities include multi-vendor devices such as servers, routers/switches, IP DECT base stations, and session border controllers in addition to the performance management of other solutions. Advanced capabilities are available for specific device types and vendors, and virtually any IP device type can be monitored with configurable SNMP support.

• Continuous performance monitoring
• Real-time alerting for fast problem detection
• Secure remote access and testing tools means problems are fixed faster
• Shifts support model from reactive to proactive, detecting and preventing problems BEFORE users impacted
• Proven in more than 5,000 Mitel customer networks
• End-to-end network performance management of Mitel and surrounding network
• Mitel Performance Analytics now supports MiVoice Connect