Learn how TIG can help can save you money:
For Emergency Support Call 630-616-4200
Submit service requests BY PHONE or BY EMAIL to the Help Desk. Support Tickets are assigned to a Certified Technician who will keep you apprised until ticket resolution.
Normal Service Requests: The Technical Assistance Center is staffed from 8:00AM to 5:00PM Monday to Friday.
After Hours Service (Emergencies Only): Technicians are available 24x7 including holidays. For after-hours support call the service number +1 630.616.4200 then follow voice prompts to reach on-call support.
For Self-Service guidance refer to Mitel's Interactive Phone and Application Training Videos to learn common administrative steps.
Please NOTE: This is not an emergency contact form.
Today’s technology requires all systems to stay current with the latest manufacturer software loads. All of our manufacturers offer software assurance programs which when coupled with our TIG Maintenance Agreements, provide the ultimate system protection. Our technicians are always available to support your team, contact TIG today to learn more.
One size does not fit all, every organization is unique. TIG offers customized maintenance plans to clients. Our committment to high level service allows us to keep exceptional service guarantees.
Contact TIG's sales team to learn more about our service and support options:
Reliable, secure and intuitive voice & data systems are necessary for productive day to day operations.
A few of the most popular service contracts:
P: +1 630.350.0700F: +1 630.350.0711
125 North Prospect Avenue
Itasca, IL 60143