Normal Service and Requests: The Technical Assistance Center is staffed from 8:00 AM to 5:00 PM Monday through Friday.
After Hours Service (emergencies only): On-call service technicians are available 24 Hours a day, seven days a week including holidays.
To request emergency support call the Main Service Number at +1 630.616.4200 and follow the voice prompts to page an on-call Technician.
Mailing Address:
Telcom Innovations Group (TIG)
125 N. Prospect Avenue
Itasca, IL 60143