TIG ELEVATE UCaaS SOLUTION

SET YOUR BUSINESS UP FOR SUCCESS!

Everything your business needs to stay productive and secure in ONE application

Elevate combines a Cloud-PBX phone system, video conferencing, chat, screen sharing, call recording, file management, security and a seamless experience in ONE application, regardless of where your team members work from. Our system utilizes state-of-the-art technologies designed to constantly monitor and defend against, malicious intruders. Feel confident that your private data is safe with Elevate.

UC Desktop Application

UC Desktop Application The Elevate UC Desktop App brings essential collaboration tools together so employees can see who is available, chat with colleagues, place and receive calls, share screens, start video calls and share files - all from one application. Have the flexibility to use your desktop application to place and receive calls in two ways, either as a call controller for your associated desk phone or as a softphone from your PC or Mac.

UC Mobile Application

UC Mobile Application This powerful mobile application transforms your phone into an essential collaboration tool, making teamwork on-the-go easier than ever. See who is available, chat with colleagues, and manage voicemails -anytime, anywhere. Extend your business phone number and extension to your mobile phone, so you can place and receive calls on-the-go or even transfer calls from your desktop phone to your mobile device - seamlessly, without interruption. Your full desktop chat history is synchronized with your mobile device so you can stay connected and continue conversations no matter where you are.

Video Conferencing, Webinars & Screen Sharing

Video Conferencing, Webinars & Screen Sharing Elevate UC includes GoMeet.com, an easy-to-use, reliable video collaboration tool. HD video conferencing eliminates unnecessary travel and empowers teams with remote members to be more productive. Elevate also includes screen sharing giving the user the ability to share important content with team members in real time, improving collaboration and speed of decision making. Elevate Includes a conference dial-in number, and custom URLs for meetings.

File Sharing, Back-up & Security Using SecuriSync

File Sharing, Back-up & Security Using SecuriSync TIG Elevate SecuriSync utilizes the best all-in-one service for file sharing, collaborating, back-up and security. Elevate gives your team the ability to sync and share files securely, back up files in real-time including your mobile phone. Elevate also includes a rollback feature which allow users to easily recovered files and folders. Users can even block spam calls. Your Administrator maintains control over files, users, devices, back-up, security policies, audit logs and sharing activities

ELEVATE, THE PERFECT COMPLEMENT TO MICROSOFT TEAMS

ELEVATE, THE PERFECT COMPLEMENT TO MICROSOFT TEAMS TIG Elevate offers 2 fully integrated options for adding our award-winning, cloud-based unified communications solutions to Microsoft Teams. Based on your business needs, choose between integrating the power of Elevate within the Teams application or using a Teams-specific version of Elevate to work side-by-side with Teams to enhance your business communications. Designed for businesses who have oriented their collaboration around Teams.

Contact Center

Contact Center Businesses of all sizes can finally realize the advantages of an enterprise-grade cloud contact center solution that's affordable, easy to deploy, and powerful to operate. A few benefits include intelligent routing, real-time reporting, and the ability to handle customer inquiries through their preferred channels (voice, email, or chat). Reinforce your customer-facing staff with our secure, user-friendly, full-featured solution.

TIG Elevate combines multiple communication & collaboration tools into ONE application offering a seamless experience. 

 

INCREASED PRODUCTIVITY & COLLABORATION
  • Allows a user's mobile devices to interact seamlessly with the corporate phone system - anywhere and anytime
  • Transcribes voicemail messages to text and/or email, allowing for more efficient voicemail management
  • Integrated chat, video conferencing, screen sharing, file sharing and file backup extends reach and facilitates increased collaboration.
LOWER COSTS
  • Allows a user's mobile devices to interact seamlessly with the corporate phone system - anywhere and anytime
  • Transcribes voicemail messages to text and/or email, allowing for more efficient voicemail management
  • Integrated chat, video conferencing, screen sharing, file sharing and file backup extends reach and facilitates increased collaboration.
INCREASED RELIABILITY & SECURITY
  • The Elevate voice network is purpose-built for reliability
  • 99.999% financially-backed SLA- TIG Elevate offers a financially-backed 99.999% uptime SLA for all its services. 
  • Proprietary Elevate VoIP tests help ensure a reliable connection and high voice quality
  • Redundant East/West datacenters increase reliability and reduce latency
  • Enterprise-class security- The network is SOC 2 audited and meets other key compliance standards, including GDPR, HIPAA, and ISO.
SIMPLIFIED SCALING & MANAGEMENT
  • With TIG Elevate, you can scale and manage your employee phone’s, data backup, video and conferencing services through a single interface.  
  • Order Service according to the number of users
  • ONE central location to manage system or endpoint settings
  • Enable or disable permissions system-wide, by group or by individual user
  • Add & remove users, user phones, and phone numbers right from the portal
  • Set up auto attendants and groups according to business requirements
  • View/create hunt group reports

Security

Security

Your data is secure in Intermedia’s secure SOC-2 audited cloud. Intermedia SecuriSync provides file storage and back-up to help protect against Ransomware attacks and data corruption. Put yourself in control of your own data.

Reliability

Reliability

TIG Elevate powered by Intermedia offers 99.999% uptime which equates to less than 6 minutes per year out of service. Services are provided out of redundant datacenters, one on the east coast and one on the west coast.

Support

Support

If you have questions or issues, TIG’s local help desk is available to assist. Questions and remedial service during normal business hours. Emergency service 24 x 7 x 365.

Compliance

Compliance

TIG Elevate & Intermedia cloud services help you address compliance, security and privacy requirements as you move business-critical and sensitive information into the cloud.

Onboarding and migration

Onboarding and migration

TIG’s professional staff can help you move to the cloud both remotely and on-site. We offer a “white Glove” service that moves the installation responsibilities from you to us and can provide a seamless turn-key installation.

Offices in Illinois, Arizona, Florida, Tennessee & Wisconsin

Contact Us

P: +1 630.350.0700
F: +1 630.350.0711

125 North Prospect Avenue
Itasca, IL 60143