Customer Experience for Dummies

Mitel Special Edition E-book...

This book is aimed at decision makers and influencers who can drive the way your organization chooses to meet the demands of providing the best possible customer experience. 

Learn to:

• Evaluate your existing strategy
• Provide the optimal customer experience for today's mobile consumer
• Avoid the pitfalls of outdated approach

Use the information in this book to help you understand how customer experience has been changing and how to meet the challenge presented by this evolving experience. 

By: Elaine Marmel