Five Ways to Improve Customer Service
Posted on Thursday, August 25, 2016 12:00 PM
The key to great service is being accessible to your clientele, no matter where you are.
Today, contact center agents are not bound to the office; they can work just about anywhere: at home, in hired office space or even on the move from a mobile device. But that’s not the only benefit that mobility has on customer service. Here are five ways you can boost customer service levels using mobility.